Customer Service Representative

Reference: 353642352_1776167221

Customer Sales Representative Required Bedford

The position will see you responsible for inquiries (order status, stock availability, pricing, company policies, returns authorization processing, requests for documentation, etc). This is an office based role and ideal applicants will come with experience of working within a customer service based role and should enjoy working in a fast-paced, collaborative environment.

Daily activities include:

  • Reviewing, entering and managing customer orders including handling customer calls and emails, routing appropriately.
  • Responsible for inquiries (order status, stock availability, pricing, company policies, returns authorization processing, requests for documentation, etc.); investigating production scheduling, shipping and invoicing issues and assists in resolution where possible.
  • Converting customer POs into the system quickly and efficiently.
  • Reviews, enters and books orders according to order entry policies and procedures; proactively follows-up with customers to resolve order entry issues and escalate when necessary.
  • Upselling products to customers

Qualifications/Skills:

  • Proven experience Customer Service based roles
  • Professional demeanour; excellent phone skills, strong attention to detail, team player.
  • Customer-first attitude a must; understands that the customer is the driving force behind all activity.
  • Ability to work in a high volume environment with minimal supervision is required.
  • Microsoft Office proficiency.
  • Excellent time management and organizational skills with the ability to effectively prioritize.

Additional Info:

  • Hours: 08.30am-17.00pm Mon-Thursday; 08.00am-16.00pm Friday (30 min lunch break each day)
  • Start Date: ASAP


Proactive Global is committed to equality in the workplace and is an equal opportunity employer.
Proactive Global is acting as an Employment Business in relation to this vacancy.

£15.00 - £16.00
Per hour
GBP15 - GBP16 per hour

Bedford

Permanent

Added 14/04/2026
Reference: 353642352_1776167221

Customer Service Representative

Bedford
Permanent

Other similar jobs

Senior Service Operations Manager, Customer Support

Added 19/02/2026

* $165 000 - $175 000 + 15% bonus * Somerset, New Jersey The employer specialises in the intralogistics and advanced material handling industry, and is a globally recognised, family-owned market leader known for engineering excellence and long-term stability, while continuing to invest in innovation and service transformation. They have an exciting opportunity for a Senior Service Operations Manager to join their team. This position is well-suited to a structured, data-driven operational leader who is looking to build a best-in-class service operating model that enhances customer experience while protecting margin and performance. Responsibilities: * Lead end-to-end service operations across Hotline,...

Learn more

Director of Parts Logistics and Operations, Customer Support

Added 19/02/2026

* $135 000 - $145 000 + 20% bonus * Somerset, New Jersey The employer specialises in the intralogistics and advanced material handling industry, and is a globally recognised, family-owned market leader where tradition and innovation go hand in hand, offering long-term stability and cutting-edge technology solutions. They have an exciting opportunity for a Director of Parts Logistics and Operations, Customer Support to join their team. This position is well-suited to a strategic, customer-focused operational leader who is looking to drive commercial spare parts growth while optimising end-to-end logistics performance across a regional operation. Responsibilities: * Develop and execute end-to-end...

Learn more

Customer & Sales Support

Added 11/02/2026

Hello,We are currently looking for the below role, if this is something of interest then please get in touch.Customer and Sales Support Required to work manufacturing company based in Milton Keynes.Job Role:Sales & Customer SupportManaging customer enquiries and providing first‑class supportProcessing quotations, sales orders, invoices, and delivery updatesCommunicating with customers and internal teams to keep information flowing seamlesslyOperational SupportSupporting project‑related documentation and technical queries (training provided)Working with ERP systems, CRM, stock data, pricing, and order trackingLiaising with other teams to ensure accurate information for site‑related ordersOffice & Administrative ExcellenceMaintaining records, documentation, and compliance‑related filesSupporting other business administrative tasks, as neededCoordinating...

Learn more

Service Technician

Added 08/05/2026

Working on modern, complex technologies and helping build a completely new site from day one, that's exactly what you will be doing as a Service Technician. In Beringen, you'll join a team of six colleagues, where you'll have plenty of room to grow both technically and personally.As a Service Technician, you'll take on a varied and challenging role in which you are responsible for maintaining our automated warehouse system. Your daily tasks include:Maintaining and repairing our advanced installations (60% mechanical, 40% electrical) on-site, including storage and picking systems and countless kilometers of conveyors.Identifying, assessing, and resolving technical issues, as well...

Learn more

Field Service Engineer

Added 13/04/2026

Field Service TechnicianLocation: Glasgow(Covering Scotland, Carlisle & Newcastle) Salary: £45,000 + Overtime (OTE £55,000) + Company Van Hours: Monday-Friday, 07:00-15:30Are you an electrically biased, multi-skilled engineer with strong mechanical skills looking for a field-based role with excellent earning potential and variety?We are recruiting for a Field Service Technician to join a specialist engineering service team delivering world-class loading and materials handling solutions to major logistics and distribution clients across the UK.This is a fantastic opportunity to work with high-profile customers including leading names in logistics, parcel handling and air cargo.The RoleAs part of the Engineering Service Support Team, you will:Carry...

Learn more

Senior Field Service Team Lead

Added 09/04/2026

Senior Field Service Team LeadLocation: UK-based with national & international travel Salary: Competitive + benefitsWe are seeking a Senior Field Service Team Lead to head up a Field Service team delivering engineering support and maintenance across the full product lifecycle at customer sites. This role ensures installation, testing, and service activities meet all regulatory and contractual requirements.The RoleReporting to the Project Manager, the Senior Field Service Team Lead will:Lead a team of engineers in installation, commissioning, and ongoing support at customer locationsPlan, prioritise, and execute field service activities efficiently and safelyEnsure compliance with quality, safety, and regulatory standardsMentor and manage...

Learn more

Field Service Engineer

Added 09/04/2026

Carry out planned preventative maintenance (PPM) and reactive maintenance on automated systems Diagnose and repair mechanical and electrical faults Support continuous improvement initiatives and recommend system upgrades Participate in a call-out rota and provide breakdown support when required Maintain strong health & safety standards across all work activities Build and maintain professional relationships with clients on-site Complete service reports and ensure accurate documentationProactive Global is committed to equality in the workplace and is an equal opportunity employer.Proactive Global is acting as an Employment Business in relation to this vacancy.

Learn more

Senior Field Service Team Lead

Added 09/04/2026

Senior Field Service Team LeadLocation: UK-based with national & international travel Salary: Competitive + benefitsWe are seeking a Senior Field Service Team Lead to head up a Field Service team delivering engineering support and maintenance across the full product lifecycle at customer sites. This role ensures installation, testing, and service activities meet all regulatory and contractual requirements.The RoleReporting to the Project Manager, the Senior Field Service Team Lead will:Lead a team of engineers in installation, commissioning, and ongoing support at customer locationsPlan, prioritise, and execute field service activities efficiently and safelyEnsure compliance with quality, safety, and regulatory standardsMentor and manage...

Learn more

Service Technician

Added 08/04/2026

Planned preventative maintenance (PPM) and reactive breakdownsFault finding on both mechanical and electrical systemsWorking on conveyors, baggage handling systems, motors, drives and control systemsDiagnosing faults on sensors, PLC-controlled equipment and automation systemsMinimising downtime in a high-pressure environmentEnsuring all work is carried out to strict health & safety standards Proactive Global is committed to equality in the workplace and is an equal opportunity employer.Proactive Global is acting as an Employment Business in relation to this vacancy.

Learn more

Field Service Engineer

Added 19/03/2026

Feild Service Engineer £35 / £40k Per anumAre you a highly organised Engineer with experience of working in a field-based service and maintenance role? A service driven, professional and pragmatic Field Service Engineer is required to join our client, a well-established SME, based near Heathrow with a friendly team and a worldwide reputation for providing service excellence in niche markets. An experienced Field Service Engineer is required to join the team covering the South of the UK with occasional travel to the North of England when needed, and visits to the site in Sunbury on Thames in Middlesex. Preferably with...

Learn more

Field Service Engineer

Added 09/03/2026

Field Service TechnicianLocation: Glasgow(Covering Scotland, Carlisle & Newcastle) Salary: £45,000 + Overtime (OTE £55,000) + Company Van Hours: Monday-Friday, 07:00-15:30Are you an electrically biased, multi-skilled engineer with strong mechanical skills looking for a field-based role with excellent earning potential and variety?We are recruiting for a Field Service Technician to join a specialist engineering service team delivering world-class loading and materials handling solutions to major logistics and distribution clients across the UK.This is a fantastic opportunity to work with high-profile customers including leading names in logistics, parcel handling and air cargo.The RoleAs part of the Engineering Service Support Team, you will:Carry...

Learn more

CSS Service Manager

Added 20/02/2026

In the current US business context, the need to develop and consolidate the Integrated Project Team (IPT) function for maintenance and after-sales assistance orders for automation systems installed at the main customers (Postal/Couriers/Airports). The Service Manager represents the "IPT Leader/PM Project manager" of the service order/project.Essential FunctionsAs IPT Leader/PM Project Manager of the assistance and maintenance order/project, the Service Manageris involved in the commercial initiative, contributing to analyze the sustainability of the commitments, and assessing the level of risk of the service order already in the proposal phase,interfaces with the end customer for the management of contractual warranty and post-warranty...

Learn more

Field Service Engineer

Added 11/02/2026

Field Service TechnicianLocation: Glasgow(Covering Scotland, Carlisle & Newcastle) Salary: £45,000 + Overtime (OTE £55,000) + Company Van Hours: Monday-Friday, 07:00-15:30Are you an electrically biased, multi-skilled engineer with strong mechanical skills looking for a field-based role with excellent earning potential and variety?We are recruiting for a Field Service Technician to join a specialist engineering service team delivering world-class loading and materials handling solutions to major logistics and distribution clients across the UK.This is a fantastic opportunity to work with high-profile customers including leading names in logistics, parcel handling and air cargo.The RoleAs part of the Engineering Service Support Team, you will:Carry...

Learn more
At least 8 characters, 1 uppercase, 1 lowercase and 1 special character or number
Your file must be a doc, docx or pdf. No larger than 5MB.